Customer Testimonials
Just purchased a new RAM 1500 Tungsten. Worked the deal all on-line with Klye M (he was great...highly recommend). Everything was transparent and honest. Once I got to the dealership with my trade, I was on the road in my new truck is just an hour. No pressure tactics, just great customer service. Very Impressed with this dealership...has great leadership, you can just tell.
Bought a wagoneer from them almost a year ago and it has been in the shop for almost that long . Broke down the next day and left my wife on the side of the highway. They have done nothing to make this right or fix this situation have called multiple times and always been told they can't do anything to help out or to make this right. Not good service and not good business.
Great inventory, knowledgeable staff. Good customer and speedy service. Finance was not too pushy. Was in and out.
Bought a van less than a year ago, Ryan Gaines was the salesman. However, this has been nuts, we laid 9k down on the van. Still paying for it. It has spent more time broke down than anything. It's currently there again. Hoping the warranty will be abided by..... So OVER IT......
UPDATE: CAR WE GOT FROM HERE 2016 DODGE GRAND CARAVAN LAST FROM FEBRUARY 2024 TO DEC 2024. NOT EVEN A YEAR. TRANSMISSION WENT OUT 4 DAYS AFTER BUYING AND TBEY REPLACED IT. WENT OUT AGAIN NOW THEY WANT 7500 TO FIX IT WHEN WE PAID FOR A WARRANTY. WILL NEVER GO HERE ... Read More DealerRater - Dec 9, 2024
I bought a Jeep Wrangler and was really pleased with the service Tim Cannon gave me. He was very easy to deal with and knew his job very well!! I will be back to this dealership in the future. Thanks! Marc.
We’ve bought our third vehicle from Sam Leman all with Dennis. He’s great to work with he’s always helpful and knowledgeable.
After spending $95,000 on a new vehicle with them a few years ago, I am very disappointed in the poor service recently provided. I took my vehicle to Sam Lehman's service for detailing. They charged $350. It appears they simply washed the exterior and vacuumed the floor mats. None of the inside of the vehicle was cleaned, nor the inside of the door, glass, etc. More like a $10 car wash and $5 vacuum. So very very disappointed. And worst the service person seemed clueless as to what detailing means. She took a few pictures but refused to provide a refund. DO NOT ... Read More DealerRater - Feb 15, 2024
Had a great experience at same leman peoria and Tim Cannon was a great sales rep to walk me through the process. Will buy from there again!
Adam Lentz was awesome to work with . If you ever need a vehicle contact him . He has been around a long time and is always there when we need him.
Andrew was very professional and valued my time. He listened to what I want and found me the perfect truck. I will certainly recommend sam leman to my friends and family.
Bought my 2021 Jeep Wrangler from Dennis at Sam Leman Peoria. He was extremely knowledgeable, no pressure at all, very laid back and comfortable to work with. I highly recommend going to see Dennis.
Carrie took all the anxiety out of buying a car, I was so nervous at first! She really made the process easy and understandable, even though this was my first time purchasing a vehicle. Carrie made my options clear, and was interested in my needs as a buyer! I got a 2023 Jeep Renegade, and couldn't be happier with it.
Had a great experience working with Dennis. I came in looking for a new Grand Cherokee. He broke down all the features in each of the trims level. I found the perfect one for my budget.
Andrew was professional and was a good representative however the dealership was in realistic in their price negotiation. They come down $50. and ask you to come up $1000's! They treat you like your just another number.
I had a great experience Andrew was wonderful he didn't pressure me at all. I will certainly be back when I am ready to buy my next one.
I have purchased multiple vehicles from Adam Lentz at Sam Leman of Peoria. He always provides an incredible experience!!! If you need a vehicle ask for him.
If I could go lower than one I would I went to purchase a car there and I believe was April of this year and the dealership put me in a car that I later was figured out that they charge me $3000 more than the previous owner paid for it three years before me because I am a female and I took advantage of it sunroof didn’t open the day I bought it interior lights didn’t work so I couldnt Uber in it, which was was why I was purchasing it Nobody would answer my calls whenever I ... Read More DealerRater - Mar 25, 2023
Excellent to work with , got the job done pronto and very accommodating , very professional and would highly recommend!!!
Less than 1 star!!!
Worst Experience Ever! My son, daughter and I purchased vehicles from Sam Leman Peoria on the same day. I told them not to submit my financing because I was going to check with my local bank and see if I could get financing through them. After having the vehicle for 2 days the inside of the door fell off and I realized that the turn signal did not work. I went to Sean Straley on the 2nd day and said I did not want the vehicle and he told me too bad because they already ran my financing. ... Read More DealerRater - Dec 29, 2022
Kyle mckenrick did a great job recommend him to anyone in the market for a new vehicle thanks again Kyle
The sales management at the Sam Leman CDJR Peoria location is utterly horrible and that is an understatement. After purchasing a brand new $74K vehicle which turned out to be unrepairable and actually made worse by their service department after multiple attempts at resolving the issue and scratching the wheels, door sill and door panel, the manufacturer bought it back. I requested Sam Leman and the manufacturer to build the same vehicle for the price I paid. The Sam Leman of Peoria sales manager and general sales manager attempted to charge me an extra $7,000 on top of the $7,000 the manufacturer ... Read More DealerRater - May 17, 2022
I would definitely recommend Dennis Scott Sales Representative he sold us a car and he is a awesome to work with! We are so happy with our blue pt cruiser it gets us where we are going considering we were stuck walking or taking the bus everywhere! So if your looking to buy a new or used car ask for Dennis Scott!
They didn’t even deserve a 1 star! They lie to the customer just to get a sale! The sales person (have other choice name but not allowed to use) refused to give a definitive answer on who the finance company was or the percentage rate! She lied the whole time knowing full well the percentage rate & the finance company!
They also lie & say there is no co-signer! If the there is no co-signer then why did they insist on 1 name being first & that 1 person signing first! Anything to get a sale they lie just like Greens on ... Read More DealerRater - Mar 1, 2022
Carrie made everything so smooth from answering questions to the process itself. She made me feel so welcomed. I will stay a loyal customer because of her.
I had a great experience working with Mike Abboud, he was not pushy, explained the buying process, and took time to explained all the features, very impressive, I will comeback to buy another car from him
Scott is A man of his word without any stories. I am A used car dealer from 1985 and herd it all. However not here 100% 688 miles away from home he made it happen. Thank You A +++++
Thank you sam leman this is the fourth car I have bought from Kyle Mckenrick, I recommended him to anyone service is flawless! Highly recommend!
Thank you Kyle mckenrick. This is the fourth car I have bought from you and I love it! If anyone needs a car Kyle mckenrick is the guy! above and beyond service
One of the best salesman I’ve met , thanks Mike , from the moment we walked to the door we felt we will buy a car , thank you so much for all of your help
My sales lady Carrie ,and the sales manager was great. Good job Sam Leman. You went out of your way to get me what i wanted.
Sam Leman had the exact car I wanted...Dodge Charger Scat Pack so I submitted an inquiry. Received a prompt response from Adam Lentz. The deal was sealed if I left him a. 5 star review. Well if I could leave 0 stars that would be more than appropriate and here’s why:
As we discussed paperwork, Adam asked if I lived out of state and I informed him that I did. He then stated he would have to re-calculate taxes and fees. I was totally fine with this but then the numbers came back I had questions, just as ANY buyer ... Read More DealerRater - Nov 30, 2020
This is my 3 ram that I have purchased and the staff and especially Kyle my salesman treated me with high respect. Great dealership. Thank you for having a great staff.
My oil change on Saturday (10/3 at 9:30am) turned into a circus of unforeseen incompetence and ineptitude. Let's start with the oil change itself which ended with a trail of oil up my driveway leading to a pool of oil underneath my 2017 Dodge Grand Caravan. Then we'll continue to today (Monday) where it took me a half dozen calls and voice mails to speak to Craig the service manager after 2 hours of attempts. Let's continue with the almost 5 additional hours it took to find out that neither Craig nor Brian the Fixed Operation Manager could tell me where ... Read More DealerRater - Oct 6, 2020
Very help made sure I was happy n comfortable with my new car n he is the best Salesman..If u a car call Tim Cannon
Set up an appointment to see the car i was interested in. Test drove it and had the deal to purchase done very quickly. Dealing with Tim Cannon as our salesman went very smoothly.
I was able to call and setup an appointment for a vehicle I saw online. Adam Lentz was professional, efficient, and did not waste my time trying to upsell me or make promises he could not deliver. I would recommend Sam Leman for honest car prices and for shopping around for better interest rates on loans. The only thing that did NOT make this a 5 Star review was the lack of customer amenities in their customer lounge that you are seeing at other dealerships. But that should NOT deter you from working with honest people.
Thank you so much Adam Lentz! Your an awesome salesman! Thank you for getting me in my Dodge Charger! It’s a beautiful car and it’s my dream car! Fast and easy, in all great experience.
Tim Cannon at Sam Leman sold us a 2013 Volkswagen Tiguan- we had a great experience , Tim is friendly and informative not pushy at all. We will definitely call Tim and go back to Sam Leman for our next car.
These guys ran my credit and found a lienholder that was way over a legit rate. I had a small down payment but didnt have it with me at the time, and because the rate was very high I felt rushed. They pushed and pushed and they essentially tried to tell me that, I could take the vehicle home and then come back and close with the down payment. So I took the vehicle home and decided before I wanted to close that I would check elsewhere. When checking elsewhere not only did I find a better pricced vehicle at ... Read More DealerRater - Aug 25, 2019
I purchased a brand new vehicle from this dealership recently. After signing the paperwork they washed the vehicle and I noticed many noticeable scratches on the brand new vehicle. The said to bring the vehicle back and they would buff them out. After making the drive the scratches were still there. I brought it back again and still the scratches were still present. They told me again to being the vehicle back because they brought it some just to fix the issues. Guess what, the scratches were still there. The have been so rude and unprofessional. I am out thousand ... Read More DealerRater - Oct 17, 2018
I recently purchased a 2015 Chevy Silverado 1500 Extended Cab from Sam Leman Peoria and had an overall satisfactory experience. First off let me start out by saying that my salesman , Scott Watkins, was as nice as could be, and not in the least pushy or overbearing during the sales process. He was quick to answer questions and if he didn't know the answer to something he found someone who did know the answer. The only negative experience that I encountered was the fact that the dealer would not negotiate on the price very much at all. They were only willing ... Read More DealerRater - Apr 18, 2018
We received a letter in the mail stating that we were pre-approved for an auto loan with Sam Leman of Peoria. We didn't need a new car, but decided to check it out anyway. Called the number on the letter and spoke with Andrew at Sam Leman who informed us we were pre-approved for $22,000. Went in later that day and met with him. After running credit and all that, he came back to tell us we needed at least $1000 down. So we decided to trade in a vehicle and add some cash. Got a verbal trade in amount on ... Read More DealerRater - Feb 20, 2017
My wife and I found a vehicle on the Internet for sale at Lehmans Auto in Peoria. Tom Taylor met us at the door and arranged for us to drive the car. It was just what we were looking for and the Internet price was very good. We went ahead with the transaction with no need to haggle. Tom made the whole procedure pleasant and was as helpful as can be. Our experience with Tom and Lehmans made the two hour drive we'll worth the trip.
Arrived to check out a few different Dodge Grand Caravans they had and Tom Taylor was right there to answer any questions or show my wife and I any vehicle we wanted to see . He was very helpful and honest . I haven't ever met a honest car salesman until meeting Tom Taylor .
I decided to go to Sam Leman for a new car not expecting any luck on getting one,,I'm so exited to say I had the best experience ever Dennis Jordan helped me with everything and I was able to purchase a 2016 Dodge Journey they all went over and beyond to get me financed, I am so very grateful and I surely recommend any one to go to Sam Leman when purchasing a new car I had the best experience,,,,Dennis Jordan is the best!!!!
We arrived at Sam Leman Chrysler to check out the cars, only drove one and it was the right one!!! Tom Taylor helped tremendously!!! He was very helpful in lining us up with the car of our needs, which were roominess, gas efficiency, and AC!!!
We enjoyed our experience working with Tom Taylor. He was patient and knowledgeable. We love our car and the deal we got. We will recommend him to our family and friends.
Tom Taylor was a great salesman to work with! He took the time to understand what I was looking for and offered suggestions that matched. I am extremely pleased with my experience.
They got the truck I wanted and my salesperson was excellant. love my Ram. The business office was very professional. I would do business with these guys anytime!
Went to Sam Leman in Peoria and had excellent experience!Thanks Scott walkins for putting us up in a very nice van kids love it and so do we!!
We test drove several vehicles and decided on the Jeep Grand Cherokee. Our salesperson was very helpful in locating the vehicle that we wanted. The salesperson was friendly,courteous,knowledgeable,and very helpful .
Run as fast as you can and don't look back. Our children found the SUV with everything they were looking for at Sam Lehman in Bloomington IL. Thursday 1/1/2015 an appointment was made for them to come purchase this SUV on Saturday 1/3/2015. Over the next two days a salesman from their other dealership in Peoria, IL communicated back and forth several times that he had a buyer for the vehicle they were bringing with them to trade. He stated that since he found a buyer already that our children would be offered more money for their trade. It was said ... Read More DealerRater - Jan 4, 2015
Larry did a great job overall, most especially in his demeanor. He did not come off like a salesman which is what I really appreciated. We would do business with Larry again.
i was looking for a dodge truck regular cab 8' bed. i found sam lemans online. they had several trucks that fit my needs. We worked out a deal that was very fair. I would recommend them highly
We had a great sales person. They stayed 3 hours after close to get the deal done.We got more for our trade then any other dealer and the price was right on the new car. When I'm ready to buy another car I'll be sure to visit this dealership again.
so far the dealership is going out of the way make sure that we are very satisfied with your new truck as well as their service and installing add ons.
We went to Sam Leman looking for a new Ram truck. Although, they did not have the exact vehicle we wanted on their lot, Larry Alston worked quickly to find one for us. We were able to make a deal and get delivery of our new truck in just a few days.
My daughter neded a new car; she had looked at Hondas, Mazdas - but not yet at the Chrysler 200. I accompanied her on a test drive - and she decided - as far as "desirability" goes - it was at the top of her list. But how about affordability? She's a single Mom and is on a tight budget - she knew she had a limit of about $200 a month. To make a long story short, Manny (Manuel Bailey) put a little bit extra into her trade-in, and Dad put in a little cash himself, and my ... Read More DealerRater - Apr 6, 2012
There was no waiting around for help as has happened in the past at other dealerships where no one seemed interested in selling anything to us. Any questions we had were answered promptly and everyone seemed to enjoy what they do.
Friendly salesman and knowlege of the vehicle I purchased.Staff is also friendly and probally the cleanest shop I have ever seen.Had the vehicle worked on this morning could not believe the shop area how clean it was.
They had the vehicle that i was looking for in the price range that I was looking for. They did a great job and were very friendly. I would recommend this dealership. I was impressed with service walk through and enjoyed meeting the people that will be involved with servicing my vehicle.
I took my 03 Dodge Sprinter to Peoria location for a recall and decided to have glow plugs changed and general service done. They broke 3 of the 5 glow plugs and tried to charge me an additional $1900. to fix their incompetence.They have been very arrogant and refuse to even admit partial responsibility.I had to get an attorney to resolve the issue. Nine weeks and now waiting for a court date. BE VERY CAREFUL IF YOU CONSIDER THEM FOR ANY SERVICE WORK ON A DODGE SPRINTER.